Author: FieldPulse Team

Handling Customer Complaints

Handling Customer Complaints by Keeping Them From Happening

Receiving rave reviews from your customers as a contractor can be a great way to land new work and more clients. But, what if the opposite comes to light, and you receive customer complaints? Does that make you a bad contractor, or are you just dealing with a difficult customer? Are you up for handling...

Contractor Estimates

How to Write a Great Contractor Estimate

Being a service contractor is no easy task. In addition to assuming great liability doing construction on someone’s property, maintaining the business aspect can be exceedingly more challenging than the technical aspect of getting the work done. Having a clear path to customer success means a great customer experience before, during and after the work...

small service business software

Build Your Business with FieldPulse

  In his book, The E-Myth Contractor, Michael Gerber talks about the difference between working “on your business” and working “in your business.” He argues that most of us get caught up working in the business – taking customer calls, writing up estimates, completing work for clients, etc. It can be much harder to step...

How to Become a Subcontractor

How to Become a Subcontractor

Being a subcontractor can help you speed up the success of your business, and it could also lead you to a part of the industry you could really enjoy. It also has the ability to open the door to a flood of work. Many contractors in the industry have found that it’s much easier to...

Lump Sum Contract or Detailed Pricing

Lump Sum Contract or Detailed Pricing?

Sharing pricing with a prospective customer is a pivotal moment in the sales process. Will they like what they see? Will the number meet their needs or set up a long, back-and-forth that ends without a deal? Getting this step right is crucial to winning business, but what strategy works the best? Present a lump...

SEO for Contractors

SEO for Contractors: What You Need to Know

SEO for contractors might sound like a fad or something too complex to learn, but SEO offers a great opportunity to win more business. As a business owner, it’s hard to keep up with the latest trends, much less what’s going on in the online world. Because the internet holds so many lead generation options...

Contractor Profit Margin

8 Strategies for Higher Profits Margins

You’re in business to make money. Every day you’re working hard for your customers, and working to exceed expectations. So why are you stuck at a profit margin of two to four percent, just like the majority of contractors? With a little work on your process, you can start delivering a 5-10 percent return or...

quickbooks online vs quickbooks desktop

QuickBooks Online vs Desktop 2018: How They Compare

  So you’re trying to decide between QuickBooks Online and QuickBooks Desktop. How do you know which one makes sense for your business needs? While QuickBooks Desktop has been dominant in the small business accounting space, more than 80% of new QuickBooks users are choosing QuickBooks Online over QuickBooks Desktop. In fact, Intuit, the creators...