Category: Employee Management

employee-cell-phone

Should You Pay For Employee Cell Phones?

Managing a Distributed Investing in business technology is often a smart move, but should employee cell phone plans be a part of it? Modern service businesses rely heavily on mobile technology for dispatching, invoicing, and communication, but there’s a difference between buying a few tablets and giving your employees something they take home at the...

Long Employee Shifts Hurt Your Business More Than You Think

As all business owners know, the job never really ends. There’s always something you need to take care of, a call you need to answer, an email you need to write; but there’s also a limit to how productive you can be without breaks or downtime. Long shifts and aggressive schedules don’t just lead to...

Contractor Insurance Crash Course

Every business needs insurance, but for contracting businesses you need more than just general liability coverage. As a small business owner, you need to be on top of your insurance plan, as a gap in coverage can lead to disastrous results. Unlike larger businesses, you aren’t in a position to carry a large deficit across multiple...

employee-mistake

Employee Discipline: What To Do When Your Employees Screw Up

In an ideal world, your employees wouldn’t make mistakes. They’d do their jobs well, they’d keep you in the loop, and they’d respect your customers. They’d let you know the moment something breaks or goes wrong, and they’d put their job first. Real employees, however, aren’t perfect. They screw up, they lie, they get angry,...

employee or contractor

1099 or W2? The Difference Between Contractors And Employees Is More Costly Than You Think

The difference between a contractor and an employee isn’t negligible. It’s tempting as a small business owner to reduce your payroll expenses and tax liabilities as much as possible, but employee misclassification is a serious crime. Misclassifying your employees could cost you thousands in penalties and FICA back-taxes. In some situations, though, you really do...

Background Checks

Background Checks are Critical – But Are You Performing Them Legally?

We all want reliable employees. We want people who show up on time, who know how to do their jobs, who enjoy the work they do, and who keep our customers happy. For service businesses, field workers are often unsupervised and interacting with customers. Every time your team member steps into a customer’s home can...

service-contract

Write It Down: Proper Business Documentation Can Save You Thousands

Paperwork is the bane of many a business owner’s existence, but business documentation plays a crucial role in protecting both the business and its employees. The temptation to play things by ear and rely on verbal agreements can be hard to resist, especially when you know it will save you a few hours in the...

training

Service Business Onboarding: How To Build A Bulletproof Training Process

Do you have a system for getting new employees up to speed? If you don’t, your turnover rates might the be product of more than just ‘bad luck.’ Onboarding is the process of introducing new employees to your business and integrating them into both the professional and social work cycle, and if you do it...

Does Your Service Business Have The Right Licenses?

Running a service business requires a lot of paperwork, and in some cities there is even more paperwork than you’d think. Most contractors and service businesses have their state-specific and trade-specific licenses, but in many areas there are city and county licenses as well. This can create issues for businesses as they expand their service...

service business software

Why You Need Business Management Software For Your Service Contracting Business

Running a service business is hard, but for many business owners it’s harder than it has to be. One in five small businesses still rely on pen and paper to manage their operations, and two-thirds of small business owners find new business technology to be overwhelming. Without the right technology in place, however, business management...