Category: Building a Business

What a CRM can do for your business

CRM for Contractors & Service Businesses

For service contractors, it can become extremely time-consuming and difficult to manage all your workflows, inspections, proposals, field technicians, repairs, parts, invoices, customer interactions, payment history, and more. In the technology age, customers have rising expectations. Customers don’t want a field service agent to arrive at the last hour of a four-hour window, and then,...

Bing SEO for Contractors

Bing: The Often Forgotten Search Engine

While Bing wasn’t the search engine that gave rise to the search engine industry, it’s definitely got its place in the history books. Backed by Microsoft, its reach and capabilities are significant. Yahoo Search may look different, but it’s also powered by Bing, boosting Microsoft’s reach even more. For some reason, though, people often let...

Handling Customer Complaints

Handling Customer Complaints by Keeping Them From Happening

Receiving rave reviews from your customers as a contractor can be a great way to land new work and more clients. But, what if the opposite comes to light, and you receive customer complaints? Does that make you a bad contractor, or are you just dealing with a difficult customer? Are you up for handling...

Contractor Estimates

How to Write a Great Contractor Estimate

Being a service contractor is no easy task. In addition to assuming great liability doing construction on someone’s property, maintaining the business aspect can be exceedingly more challenging than the technical aspect of getting the work done. Having a clear path to customer success means a great customer experience before, during and after the work...

small service business software

Build Your Business with FieldPulse

  In his book, The E-Myth Contractor, Michael Gerber talks about the difference between working “on your business” and working “in your business.” He argues that most of us get caught up working in the business – taking customer calls, writing up estimates, completing work for clients, etc. It can be much harder to step...

How to Become a Subcontractor

How to Become a Subcontractor

Being a subcontractor can help you speed up the success of your business, and it could also lead you to a part of the industry you could really enjoy. It also has the ability to open the door to a flood of work. Many contractors in the industry have found that it’s much easier to...

SEO for Contractors

SEO for Contractors: What You Need to Know

SEO for contractors might sound like a fad or something too complex to learn, but SEO offers a great opportunity to win more business. As a business owner, it’s hard to keep up with the latest trends, much less what’s going on in the online world. Because the internet holds so many lead generation options...