FieldPulse Academy

Lump Sum Contract or Detailed Pricing

Lump Sum Contract or Detailed Pricing?

Sharing pricing with a prospective customer is a pivotal moment in the sales process. Will they like what they see? Will the number meet their needs or set up a long, back-and-forth that ends without a deal? Getting this step right is crucial to winning business, but what strategy works the best? Present a lump...

SEO for Contractors

SEO for Contractors: What You Need to Know

SEO for contractors might sound like a fad or something too complex to learn, but SEO offers a great opportunity to win more business. As a business owner, it’s hard to keep up with the latest trends, much less what’s going on in the online world. Because the internet holds so many lead generation options...

Contractor Profit Margin

8 Strategies for Higher Profits Margins

You’re in business to make money. Every day you’re working hard for your customers, and working to exceed expectations. So why are you stuck at a profit margin of two to four percent, just like the majority of contractors? With a little work on your process, you can start delivering a 5-10 percent return or...

small service business software

Start Getting the Most Out of FieldPulse in 24 Hours or Less

So you’re interested in using FieldPulse to streamline your business. Awesome, but how do you get a quick sense of whether it will work for your company? This guide is designed to get you setup and running in less than 24 hours, testing out all the main features to get instant value and experience the...
quickbooks online vs quickbooks desktop

QuickBooks Online vs Desktop 2018: How They Compare

  So you’re trying to decide between QuickBooks Online and QuickBooks Desktop. How do you know which one makes sense for your business needs? While QuickBooks Desktop has been dominant in the small business accounting space, more than 80% of new QuickBooks users are choosing QuickBooks Online over QuickBooks Desktop. In fact, Intuit, the creators...

Contractor Estimate App

7 Ways to Improve Your Estimates with Technology

It’s time to ditch the clipboard and grab your phone/tablet (or laptop if that’s more your style). Gone are the days of pen and paper ruling the estimating process for contractors. Thanks to the breakthrough of tools like SimplySend, the free contractor estimate app, everything has gotten a lot more efficient for service contractors. If you...

Painting for Production

Painting for Production

You may or may not be familiar with the term, “painting for production.” It simply means focusing on achieving significant accomplishments as quickly as possible by using a larger production painting team. Think of it as high volume, high quality painting. The key is breaking the work down into the right parts so that a team...

customer expectations

5 Ways Contractors Can Exceed Customer Expectations in 2019

Last year, Inc.com published a great article by Yoav Vilner on gearing up to exceed customer expectations in 2018. In it, the author makes the point: “… when you exceed expectations you build trust with your customers, which leads to loyalty, repurchasing, and referrals.” This is especially true in the world of contracting. We’ve pulled the best...

Quote vs. Estimate

The Important Differences Between a Quote, Estimate, Bid, and Proposal

There’s more than one way to begin a new project with a potential customer. Which terminology you use to make your offer can affect how the project develops – and your bottom line.  While in-house you may use the terms quote vs. estimate with flexibility, it maximizes your efficiency to be consistent when talking to...

Customer Loyalty with Email

Using Email to Build Customer Loyalty

One of the most cost-effective ways to communicate with customers is email. The last thing you want to do is to be known for SPAM, so there are some precautions to take. But knowing the rules of the game and developing a process for collecting email addresses are important first steps. Once you have these...