2020 was a doozy, that’s for sure. Yet despite quarantines and shutdowns, the field service industry still managed to shine.The industry was estimated to have a value of $3 billion in 2020, and forecasts predict that will rise to $5.1 billion by 2025.
That said, if you want to be a part of that massive growth, you’ll need to think about how your business will react going forward. Things were not business as usual in 2020, and they certainly won’t be back to normal in 2021.
To prepare yourself for the upcoming year, it’s important to think about how things changed in 2020. Reflecting on how practices have been different can help you ready yourself for whatever 2021 brings — which is hopefully something a little better than what 2020 had in store.
At the end of the day, we learned a lot in 2020. Namely, that anything (good or bad) can happen. It might be painful to reflect, especially if your business saw a decline in profits due to new regulations or a weak market.
But with that said, identifying exactly what went wrong — and what went right — can help you understand how to approach the future.