Plumbers, Are You Selling These Products to Your Customers?

March 29, 2021
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Plumbers, Are You Selling These 2021 Products to Your Customers?


Chances are, you didn't get into plumbing to push products and pressure people into buying household items they may or may not need. In fact, you despise the plumbers whose mission it is to upsell a customer already forking over cash to get out of a dire situation. After all, that's the retailer's job, not. Yours – or is it?

As a licensed plumbing professional, you know far more about plumbing products than the average homeowner. You can recommend quality products, make comparisons based on experience, and help the customer save money. Instead of upselling the customer, you can provide valuable insights that influence your customer's buying decisions in a way that benefits them. In doing so, you create a win-win situation – something everyone can appreciate.

With that in mind, we look at some of the cool bathroom fixtures and accessories your customers will love in 2021.

Backflow Backwater Valve

If you have ever gone on service calls that involve clearing out a sewer backup, then you and your customers know how much of a hassle it can be. One of the best ways to prevent sewer backups is to install a backflow backwater valve. A valve is an inexpensive solution that adds considerable value to your business. It demonstrates that you have the homeowner's best interest in mind.

Once you establish your reputation as a reliable service provider that cares for their client, your customers will spread the word about you and your plumbing service. You save money on advertising and lead generation costs, and your customer saves money by avoiding a sewer backup. See, win-win.

New Appliance Waterline Hookup

With endless appliance brands on the market, not all are compatible with every home hookup. This may be the case with the waterline that feeds into the refrigerator, dishwasher, or similar appliance. Replacing the appliance waterline isn't always as easy as switching out a hose or connectors. You can now offer to run the supply lines in addition to your appliance repair service

Whether you are updating some old lines or installing a new appliance, you can assist someone who would have never thought that the waterline would be an issue. If you see an old line that is outdated or worn, simply offer to remove it and replace it with a fresh line. The worst thing that can happen is that the customer says no – in which case, they'll have to take on a DIY installation challenge. 

Garbage Disposal

Garbage disposals are so standard in homes today that most people take them for granted. However, older homes may not have a disposal. Or you may get a call from a customer who kept cramming pasta, eggshells, and coffee grounds into the chamber. In either case, a new garbage disposal may be in order. 

Garbage disposals reduce trash, minimize sink odors, ease pressure on your pipes, and seem to last forever. When you share these benefits with your customers, they may see the value in replacing their old disposal or installing a new one. Once they start using a modern garbage disposal, you will become the hero they will call time and again when they need plumbing service.

Indoor Garden Water Supply

The indoor micro garden trend continues to grow as more people discover the benefits of growing their own edible plants. However, the biggest challenge that homeowners face is the ability to irrigate their indoor garden without filling up gallon-size milk jugs and transporting the water by hand.  The answer: a simple indoor irrigation system.

Systems can range from drip-hoses to overhead soakers. Best of all, they are fully customizable and work in almost any indoor garden setting. There's no indication that the indoor garden concept is going away anytime soon, so you may have some success in providing your expertise. You can help a homeowner design and build a system from the ground up.

Water Purifiers

The concept is simple: feed your existing water line into a purifier that filters the water as it passes through and exits your faucet. Yet, installing high-end water purifiers or reverse-osmosis systems is anything but simple. You may have to reconfigure the plumbing under the sink to accommodate the filter. Plus, there's some possible measuring, drilling, and adjusting you may have to do. You may even need to replace some old pipes.

Regardless of these foreseeable problems, water filters continue to grow in popularity. Instead of climbing under the sink to install the filter, many people would rather call a plumber to install the filter to ensure that the job is done right. Your ability to install any model efficiently and affordably could give you more business than you were otherwise not expecting.

Bidet Attachment or Installation

There was a time when bidets belonged exclusively to wealthy homeowners – and rightly so. Bidets used to be an expensive feature on toilets. However, design upgrades and reduced cost have spurred the bidet revolution, making them more popular and accessible than ever before. They are also an eco-friendly alternative or supplement to traditional toilet paper.

Bidets are relatively easy to install – most DIY projects can be completed in 30 minutes or less. However, the average homeowner would rather relegate the responsibility to someone else. This is where you come in. Recommending a low-cost bidet and explaining how quickly you can install it may be attractive to more people than you think. A low-cost bidet could be a game-changer, making the bathroom experience more enjoyable.

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