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You’re Losing Jobs Every Time You Miss a Call

Operator AI ensures field service businesses never lose revenue to missed calls. Automatically answer, qualify, and book jobs directly onto your calendar—all within FieldPulse.

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4.8 rating

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The Numbers Don’t Lie: Missed Calls = Missed Revenue

Field service businesses lose thousands each year by missing inbound calls. These stats highlight just how critical fast response times really are.

85% of missed calls never call back
71% of companies fail to respond to new customer inquiries within an hour
50% of leads go with the vendor that responds first
37% of all potential bookings missed after hours
27% of inbound calls are missed

See Operator AI in Action

How can Operator AI help support your business goals? Check it out now.

AI Powered Call Answering Software

Answer Calls 24/7 - Never Miss a Job

Operator AI acts as your always-available dispatcher, handling after-hours, declined, or busy calls so you never lose revenue to voicemail. Focus on your work—we’ll manage the phones.

  • After-Hours Coverage: Automatically answer nights, weekends, and holidays with AI that books jobs into FieldPulse.

  • Smart Call Routing: Redirect calls during lunch breaks, storms, or “Do Not Disturb” mode—your team gets first priority, and AI steps in only if no one answers.

  • Natural Interaction: Uses conversational scripts (e.g., “I’ll book your repair for tomorrow at 9 AM. Does that work?”) to keep customers engaged.

FieldPulse Operator AI

SMART CALL ROUTING SOLUTION

Prioritize Emergencies, Filter Noise

Not all calls are equal. Operator AI uses customizable logic to route urgent requests (like “burst pipes” or “broken AC”) faster while screening routine inquiries.

  • Custom Phone Trees: Build rules like “Press 1 for emergencies, 2 for billing” in minutes.

  • Lead Qualification: AI asks key questions (e.g., service type, location) to prioritize bookings.

  • Team-Friendly Workflows: Live agents handle complex calls; AI manages the rest.

FieldPulse AI call routing

FIELDPULSE-NATIVE BOOKING AUTOMATION

Book Jobs Instantly - No Typing Required

Jobs sync to your FieldPulse calendar in real time, eliminating manual entry errors and saving hours of admin work.

  • Smart Booking Integration: AI captures details (time, location, service type) and books directly.

  • Automated Updates: Technicians get instant SMS/email alerts when AI schedules jobs.

  • Multi-Team Sync: Assign jobs across crews or locations without double-booking.

FieldPulse Operator AI Booking

Our customers see an average of 78% growth year-over-year

FieldPulse provides me with a level of organization that is uncommon in most small businesses. It allows me to communicate and log all of my clients so that I can later go back and review notes, track data and re-market to existing and previous clients within my database.

Peter W

Owner


44%

Improvement in efficiency

5-10 Hours+

Saved on admin work weekly

Get 3 Months of Operator AI Free

New customers get 3 months of Operator AI for FREE—offer ends 05/31/2025