Ruby Receptionists

Ruby Receptionists helps you cut down time spent on administrative work by capturing potential customers’ contact information and scheduling jobs inside the FieldPulse platform. Ruby Receptionists are also able to answer questions with proactive unscripted problem solving, place outbound calls on your behalf, qualify your incoming leads, and route your calls to the appropriate team member.

Ruby Receptionists are available in whatever capacity you need, when you need them. Whether you need a full-time extension of your team, part-time secretary, or just backup support, Ruby Receptionists are there to help. Using Ruby’s app, you can select exactly when you want Ruby to take calls on your behalf. Switch on the app just when you need it to avoid interruptions when you’re on the go, or during off-hours. Manage how much of your time for that month has been used up directly through the app, and receive real-time notifications for chat transcripts and follow ups via email and your online dashboard.