FieldPulse Customer Reviews & Stories

"FieldPulse has been helpful with our growing pains, letting us easily manage and keep track of our work."

When Stewart Electrical started looking for field service management software, their original goal was to find an app to help with time tracking and timesheets. They chose FieldPulse because it was easy to use and flexible. Other software’s time tracking wasn’t as good as FieldPulse’s. Techs weren’t able to adjust their own time and the systems were too limiting for the flexibility they needed. FieldPulse’s time tracking software had the right features and flexibility for their business.

"Instead of using three different programs to do what I need, I just use one."

Before coming to FieldPulse, the C&M team was spending too much time managing people and time. On top of that, they were losing records and past customer history, while also missing appointments and over-scheduling their team. They found FieldPulse to be more streamlined compared to their old systems. And they love being able to use just one platform for all their organizational needs, instead of using 3 or more programs. The team also loves the ability to use FieldPulse across multiple devices. It’s perfect for the techs in the field, and the managers back at the office.

"Outstanding, absolutely amazing support."

After Premium Plumbing & Septic grew to 12 vans, they found that their paper system didn’t scale and was causing growing pains for their business – it was hard to share jobs with multiple techs. They realized that they would need a software system that could scale with their business, and connect everyone via the cloud. Now using FieldPulse, the team is loving how easy it is to use and how it is saving them time. New techs can easily pick it up and begin using it with minimal training – Danielle estimates that they are getting new techs fully onboarded several days faster than they were prior to using FieldPulse.

"... a no brainer compared to Joist and Jobber... You put more effort into helping your customers succeed"

Before using FieldPulse as an all-in-one solution, Happy Trees was running a large stack of software, including Joist, Teamweek, and others. The team found that Joist was not a great fit for the company. It wasn’t flexible enough and didn’t cater to their 2-3 week long projects with shifting timelines. Now in their second year of business, Happy Trees has doubled their sales, and credits FieldPulse with helping them get organized to facilitate their fast growth.

"FieldPulse allows you to run your business from anywhere."

"We needed a program that allowed us freedom and access to our business even when we were not there. Being able to know in advance of services without being in the office was huge for us.

"My pricebook is already pre-built on FieldPulse, where all I have to do is select the equipment I need and select my add-ons, and it cuts the quoting process down to ⅓ of the time it took before. Then I can email, text or pdf the quote to a customer."

FieldPulse offers the Reece HVAC pricebook already built in. As Reece customers, this became a favorite feature for the Fair Comfort Solutions team because it allowed them to create estimates and proposals within 10 minutes. Now, Sal and his team can confidently provide customers with the right prices for them and the business. They could finalize quotes in minutes instead of hours, so they stayed busier in the field.

"With our old software we were duplicating the same step in multiple programs to complete the same task. With FP we no longer have to do that which has not only decreased the amount of time to set up a customer and manage the job."

Hearth & Home Specialties, Inc. chose FieldPulse over Winward for its customer communication, CRM, scheduling & dispatching, and job management capabilities. FieldPulse increased Hearth & Home's productivity, saved their team over 13 hours per week, and boosted revenue by 16-30%. [The feedback featured was collected and verified through a survey of FieldPulse's customers, conducted by UserEvidence, an independent research firm]