Features > Dispatching App

The Dispatching App Built for Field Service Teams

FieldPulse’s dispatching app gives your team everything they need to show up on time, ready to work. Techs can view schedules, job notes, and customer details from their phone and update progress in real time to keep the office and customers in the loop. With built-in messaging, estimates, and payments, your team can close out jobs before leaving the site.

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Faster Job Access and Status Updates

FieldPulse makes it easy for technicians to view assigned jobs, customer details, and notes right on their phone. Field and office teams stay in sync so everyone knows what to do next.

Quickly Reassign Techs When Schedules Shift

Things change fast in the field. With our dispatching app you can instantly notify techs about new or reassigned jobs with all the info they need. Handle last-minute requests without missing a beat.

Send Automated Notifications to Customers

Technicians can send an automated “on the way” text as soon as they head to the job site. Customers stay informed, feel valued, and are less likely to miss their appointments.

Field Service Dispatching App

Help Your Techs Work Faster With Real-Time Job Details

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Schedule Access: Technicians can see assigned jobs by list or map views on the mobile app.

Centralized Job Details: Give your technicians instant access to customer info, job notes, and files.

Instant Notifications: Keep your team informed with real-time alerts for new jobs, schedule changes, and updates.

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Dispatching App for Tracking Job Status

Track Your Technicians’ Job Status in Real-Time

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Status Controls: Techs can mark jobs as started, paused, or completed with one click.

Real-Time Sync: Dispatchers see color-coded status updates instantly on their mobile dashboard.

Job Progress Visibility: Both office and field service teams know where each job stands without chasing manual status updates.

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Dispatching App for Recurring Jobs

Schedule Recurring Jobs Faster and More Consistently

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Template Access from App: Import saved job details on templates to create new jobs with consistent fields and workflows.

Pre-Assigned Status Flows: Follow built-in status steps specific to the job type, no second-guessing.

Fast Job Setup: Link a customer, pick a time, and begin the job in just a few taps.

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Build professional estimates on FieldPulse

The Dispatching App That Improves Customer Communication

Keep Customers in the Loop and Reduce No-Shows

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Automated Alerts: Send automated texts to let customers know a technician is en route.

Live Tracking Links: Include a live GPS tracking link so customers can monitor arrival time.

Schedule Change Notifications: Send automated alerts to techs and customers if a time shift occurs.

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Dispatching App with Built-In GPS Tracking

GPS-Backed Dispatching That Gets Crews Where They Need to Be

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Job Location Map: View each job’s location pinned inside the mobile app for easy navigation.

Integrated Directions: Launch Google Maps or Apple Maps with one tap to follow directions.

Live Tracking Links: Send tracking links to customers from the app, so they can follow the technician’s arrival in real-time.

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Dispatching App for Easy Office-to-Field Communication

Stay Connected So Nothing Falls Through the Cracks

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Shared Job Notes: Techs can leave important comments and updates under every job that the office or next tech can see.

Real-Time Syncing: Updates made from the app instantly reflect in the FieldPulse dashboard for office teams.

Centralized Communication: Notes and updates are shared in one place, visible to everyone involved.

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Dispatching App with Estimates and Invoices

Send Invoices and Collect Payments Before Leaving the Job Site

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Mobile Estimates : Create or update estimates directly from the field with your pre-set pricing.

Instant Invoicing: Send invoices immediately via text or email for faster payment turnaround.

Signatures and Payments : Capture digital signatures and process payments in the field.

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Field Service Dispatching App FAQs

A dispatching app is a mobile tool that helps field service businesses schedule and manage their jobs. It allows office staff to assign jobs to technicians. Field service teams can view their schedules, access customer and job details, and update their progress in real time. They can also generate invoices and collect payments on-site.

FieldPulse is a dispatching app that includes features like real-time job status tracking, GPS navigation, automated customer notifications, digital job notes, and in-field invoicing and payments.

Get The Dispatching App Built to Grow Your Business

Simplify dispatching and give your team all the tools to get jobs done right with FieldPulse’s dispatching app.

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