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Features
Technician Tracking Software to Dispatch Faster and Maximize Revenue
FieldPulse’s technician tracking software shows you where your team is, which jobs they’re working on, and how efficiently they’re moving through the day. With mobile access, route optimization, and live updates from one dashboard, you can cut wasted time, fit in more jobs, and grow revenue.
Know Where Every Tech Is
Track every technician’s location and job status in real time. Reduce wasted travel time, prevent delays, and keep your team focused on completing more jobs each day.
Get Techs to Customers Faster
Send the closest technician to each job with optimized routing. Improve response times, keep jobs on schedule, and deliver a smoother customer experience.
Track Time Accurately
Record every hour worked on every job. Simplify payroll, cut manual errors, and get reliable labor cost data you can trust.
Field Service Technician Scheduling Software
Keep Every Job and Tech on Track
Without visibility, you can’t assign jobs accurately. FieldPulse gives you a live scheduling calendar to track workloads across teams, so you can quickly assign jobs and balance workloads.
Drag-and-Drop Scheduling: Quickly assign or reschedule jobs with a visual calendar to keep workloads balanced and organized.
Real-Time Updates: Instantly push schedule changes to both technicians and office staff, so everyone stays aligned.
Multi-Calendar Scheduling Views: View schedules by team, service area, or job type to manage complex operations across multiple crews.
Live Technician Location Tracking Software
Know When and Where Every Technician is Working
FieldPulse lets you track every tech’s location and availability, so you can send the closest one to reduce travel time and complete more jobs.
Live GPS Tracking : Know each technician’s exact location in real time to reduce confusion, cut wasted trips, and keep your day running smoothly.
Smart Route Optimization: Automatically generate the most efficient routes to reduce drive time and complete more jobs each day.
Instant Customer Updates: Send customers live notifications with accurate arrival times to build trust.
Technician Time Tracking Software
Track Time Spent on Every Job
Paper timesheets lead to missed hours, payroll disputes, and lost revenue. FieldPulse makes it easy to track each tech’s work hours and job activity automatically, so you get accurate timesheets for precise billing.
Easy Mobile Clock-In: Techs can clock in and out from their phone, wherever they start and finish their day.
Accurate Hour Tracking: Capture work hours and time on each job for clean payroll and job costing.
Digital Timesheets: Automatically generate digital timesheets for faster payroll processing and fewer disputes.
Field Service Invoice Software
Include Labor Hours to Invoices Automatically
FieldPulse lets you pull actual hours from job timesheets and apply pre-set labor rates to create professional invoices right from the field. This allows you to bill accurately, get paid faster, and keep cash flow moving smoothly.
Automatic Labor Sync: Technician hours from timesheets flow directly into invoices for accurate billing without manual entries.
Pre-Set Hourly Rates: Apply your team’s pre-set hourly billing and cost rates automatically for consistent invoices.
Faster Payments: Send invoices to customers instantly to pay via credit cards, digital wallets, and other online payment methods.
Technician Tracking and Reporting
Track Technicians, Job Costs, and Profitability in Real Time
Without accurate tracking, it’s hard to see which jobs are profitable. With FieldPulse, you gain real-time insights into your team’s hours worked, earnings, and profit from a single dashboard.
Custom Dashboards: Build dashboards with drag-and-drop widgets to track key metrics like on-time arrivals, jobs completed, and first-time fix rates.
Technician Performance Reports: Monitor individual tech productivity, job completion rates, and response times.
Job Profitability Reports: Track costs per job to calculate exact profit margins, spot underperforming services, and adjust pricing or staffing.
Field Technician Tracking App
Give Your Technicians Everything They Need in the Field
The FieldPulse mobile app lets technicians update statuses and job progress in real time. With instant updates, you can keep techs aligned with office staff and make sure every job stays on track.
Real-Time Job Updates: Techs can update job status, location, notes, and photos from the field, with everything syncing instantly to the office.
Mobile Schedule Access: View assigned jobs, customer details, and directions in the app to stay organized and on time.
On-Site Payments: Collect payments in the field with secure mobile processing for faster cash flow.
Technician Tracking FAQs
Technician tracking is the process of monitoring your field technicians in real time, including their location, job status, and progress throughout the day. It helps business owners stay informed, optimize scheduling, and make sure every job is completed on time while keeping customers updated.
FieldPulse offers technician tracking capabilities for small to mid-sized teams. It provides real-time GPS location tracking, scheduling and dispatching, labor hour and job cost tracking, invoicing, timesheet reporting, and an app. This allows you to manage teams, jobs, and payments from a single platform.
Keep Every Job Profitable With Technician Tracking Software
FieldPulse gives you real-time visibility into technicians, job progress, and team performance, so you can finish more jobs per day, bill faster, and scale profitably.