Company & Product Updates

FieldPulse Wins NECA 2025 Innovator Award for Operator AI

FieldPulse’s Operator AI earns a 2025 NECA Innovator Award for redefining field service automation with smarter, faster, AI-powered operations.

Oct 10, 2025

FieldPulse wins the NECA Showstopper Award for Operator AI, the AI dispatcher.

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We’re thrilled to announce that FieldPulse has been recognized with a 2025 NECA Innovator Award for Operator AI, our intelligent automation system designed to streamline operations and empower field service businesses to work smarter, not harder.

Celebrating Innovation in the Electrical Industry

The NECA (National Electrical Contractors Association) Convention and Trade Show is the premier event for electrical contractors, showcasing the latest advancements in tools, software, and technologies that move the industry forward. Each year, ELECTRICAL CONTRACTOR magazine sponsors the Showstopper Showcase, spotlighting products that demonstrate exceptional innovation and impact on the jobsite and in the office.

With over 160 entries from companies across the field service and electrical industries, FieldPulse is honored to be among the 25 Showstopper winners at NECA 2025 in Chicago.

Operator AI: Smarter, Simpler, More Powerful

Operator AI represents a major step forward for field service management software. Built directly into the FieldPulse platform, Operator AI leverages artificial intelligence to help contractors:

  • Automate everyday tasks like scheduling, estimating, and invoicing
  • Respond to customers instantly with natural-language AI chat assistance
  • Gain instant insights from past jobs, customer history, and team performance
  • Reduce administrative workload, freeing technicians and office staff to focus on revenue-driving work

By transforming complex workflows into intuitive, automated processes, Operator AI helps field service teams operate with greater efficiency, accuracy, and confidence.

Building on a Legacy of Innovation

This recognition follows FieldPulse’s continued commitment to empowering trade professionals through technology. From job management and invoicing to customer communication and reporting, FieldPulse has always focused on giving contractors the tools they need to succeed in a fast-changing industry.

We’re proud that Operator AI stood out among this year’s NECA Showstopper entries and look forward to continuing to innovate for the contractors who build and maintain our world.

The 2025 NECA Showstopper winners will be featured in the January 2026 issue of ELECTRICAL CONTRACTOR magazine.

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