Jobber vs. Workiz: Which FSM Software Wins in 2026?

Jobber and Workiz are two leading field service management platforms, but they target different operational needs. Jobber works best for teams that want simple setup and strong automation. Workiz suits businesses that need advanced scheduling control and built-in communication tools.

This Jobber vs. Workiz comparison breaks down each platform's core features, pricing structure, and Reddit reviews.

We'll also introduce FieldPulse as an alternative that combines flexibility with faster onboarding for growing field service teams.

Jobber vs Workiz in 2026: Comparison Table

            
                
                    
Feature
Jobber vs Workiz
Scheduling and dispatching
Both offer scheduling tools with GPS tracking, Workiz adds AI-powered scheduling
Estimates and invoicing
Both include advanced tools to build estimates and send invoices
Payments
Both support online and on-site payments
Customer communication
Workiz has a built-in communication system, while Jobber integrates third-party apps
CRM
Both are excellent
Mobile app
Both are intuitive, Workiz also offers calling and texting on the app
Reporting
Both offer advanced reporting

            
        

Jobber

Jobber is a field service management software for small to mid-sized service teams. It targets home service industries like cleaning, lawn care, HVAC, handyman, electrical, and plumbing.

Many users praise Jobber’s simple interface and intuitive scheduling system, but the setup process can be time-consuming for users with unique workflow needs.

Read more: Jobber Alternatives

Jobber Key Features

Here are the key features of Jobber:

• Scheduling and dispatching: Allows you to schedule and dispatch techs with visual calendar tools, GPS tracking, and vehicle management.

• Online booking: Lets customers book services and see estimated prices directly on your website through an online portal.

• Estimate creation: Offers tools to build accurate estimates with markups and optional line-items to speed up approvals.

• One-click invoicing: Generates invoices immediately after the job is completed to collect payments faster.

• Payment processing: Allows techs to collect payments online or via credit cards on-site to avoid any transactional delays.

• CRM: Stores customer profiles, such as contact details, job history, notes, and basic property/service info for future reference.

• Custom fields and forms: Lets you create forms and checklists for specific jobs with your preferred fields to record job details, notes, and attachments.

• Customer communications: Supports customer-facing updates like appointment confirmations, timely reminders, and automated follow-ups.

• Centralized job management: Keeps job details together, including work orders, tasks/checklists, notes, photos, internal comments, and status tracking.

• Integrations: Connects with accounting, payments, and other business tools to reduce duplicate entry and keep systems in sync.

• Dashboards and reporting: Provides at-a-glance visibility into daily operations, plus reporting tools to review trends over time.

Jobber Pricing

Jobber offers the following pricing plans:

• Connect – $169/month for up to 5 users

• Grow – $349/month for up to 10 users

• Plus – $599/month for up to 15 users

Jobber Rating

• 4.5 stars on G2

• 4.5 stars on Capterra

Workiz

Workiz is a field service management platform for small to mid-sized businesses. It targets industries like HVAC, plumbing, electrical, junk removal, appliance repair, and garage door.

Many users like Workiz’s robust scheduling, but complain about limited custom reporting capabilities.

Read more: Workiz Alternatives

Workiz Key Features

Here are the key features of Workiz:

• Scheduling and dispatching: Offers a drag-and-drop calendar and AI scheduling to help you schedule jobs and dispatch techs faster.

• Built-in phone system (communications suite): Centralizes calling, texting, and email, with features like call tracking plus advanced call tools.

• Estimates & invoices: Allows you to create and send estimates/invoices by pulling line items from a pricebook for accurate pricing.

• Workiz Pay: Supports collecting payments and payment processing, so techs can collect payments from the mobile app.

• Mobile app: Gives techs mobile access to jobs, schedule, calls/messages, estimates/invoices, and attachments.

• Tasks management: Lets you break work into smaller assignments and manage tasks in the mobile app.

• Custom fields: Lets you create custom fields like checkbox-group checklists, tie them to job types, and optionally require them for job creation/closeout.

• Inventory management: Supports tracking inventory levels and usage for visibility across locations/containers and job usage.

• Dashboards and reporting: Gives you a widget-based home dashboard for tracking, and generates reports by jobs or technicians.

Workiz Pricing

Workiz offers three pricing plans and a custom plan:

• Standard – $275/month for up to 5 users.

• Pro (with AI) – $325/month for up to 5 users.

• Ultimate – Custom quote.

Workiz Rating

• 4.5 stars on G2

• 4.4 stars on Capterra

Jobber vs Workiz: Pricing Comparison

Here’s a price comparison table between Jobber and Workiz:

            
                
                    
Software
Plans
Starting Price
What’s Included
Jobber
Connect, Grow, Plus
$169/month for up to 5 users
Essential features plus onboarding and premium support
Workiz
Kickstart, Standard, Pro, Ultimate
$225/month for 3 users
Scheduling, two automations, online payments, built-in reports, local number, and client management

            
        

Jobber vs Workiz: Feature-by-Feature Comparison

Here’s a detailed feature comparison between Jobber and Workiz:

Scheduling

Both offer scheduling tools with drag-and-drop functionality, but Workiz also includes AI-powered scheduling for smarter planning.

Dispatching

Jobber offers GPS tracking and route optimization, Workiz focuses on map-based visibility to dispatch techs more efficiently.

Estimating

Both offer estimating tools with pricebook integration for technicians to use and quote estimates accurately during the job visit.

Estimates and Invoices

Both platforms offer customizable estimates, one-click invoice conversion, and automated payment reminders. Jobber also allows batch invoicing.

Payments

Both platforms support Tap to Pay in their mobile apps and let you send payment links to customers.

Customer Communication

Jobber focuses on automated reminders and integrates with third-party communication tools. Workiz offers a built-in phone and texting system, with tools like call recording and call masking.

CRM

Jobber’s CRM ties client records to quotes, jobs, and invoices, while Workiz’s CRM connects customer records with call and message history to improve lead management .

Time Tracking

Both software offer time tracking tools to calculate labor hours per job and technician. Jobber also provides job costing and payroll reporting.

Mobile Access

Jobber and Workiz offer mobile apps for iOS and Android devices. Jobber’s app focuses on job updates, customer details, and invoicing on-site. Workiz’s app supports field work and adds built-in calling and texting tools for customer communication.

Dashboard and Reporting

Jobber offers an Insights dashboard with 20+ built-in reports across financial, work, and client categories. Workiz provides a widget-based home dashboard with built-in reports for deeper tracking.

Workflow Automation

Both Jobber and Workiz support workflow automation to reduce manual admin work, but Jobber gives you more customization options. Many users often complain that Workiz offers basic templates and limited workflow control.

Jobber vs. Workiz: What Do Redditors Think

We reviewed user reviews about Jobber and Workiz on Reddit to understand their sentiment and usage experiences. Many users like Workiz for day-to-day control, and it keeps them more organized.

A user said, “Switched to Workiz and the difference was pretty immediate… I’m not chasing stuff down anymore, it’s just all organized.”

But many also complain about Workiz’s slow customer support and glitchy navigation.

Users praise Jobber for its automations and integrations, especially for small teams that want a simple system. But many complain about its expensive pricing and scalability issues.

Many business owners find both Jobber and Workiz limited to their unique field service processes.

You need a flexible solution that offers customizable workflows, scalable solutions, highly-responsive customer support, custom reporting, and quick onboarding, so you can scale smarter and with confidence.

FieldPulse: A Better Alternative to Jobber vs Workiz in 2026

FieldPulse is a field service management software for small to mid-sized businesses (SMBs) that manage 5–200+ employees.

FieldPulse serves multiple industries in the commercial, residential, and franchise space, such as HVAC , electrical , plumbing , garage door , appliance repair , and AV installation .

As a Jobber and Workiz alternative, FieldPulse adapts, evolves, and supports your workflows with tailored onboarding and dedicated support. Our platform gives you built-in automation, intuitive design, and operational transparency, so you can run your business and grow with confidence.

Here’s why leading field service businesses choose FieldPulse over alternatives like Jobber and Workiz:

Scheduling and Dispatching Tools to Book More Jobs Faster

FieldPulse simplifies scheduling and dispatching with a visual calendar, a drag-and-drop tool, and GPS tracking functionalities.

When a customer calls, our software lets you create a job in seconds. You can instantly see where your technicians are and what their schedules are.

For deeper control, FieldPulse also supports multiple calendar views for smarter planning and quick response:

• List view: Shows scheduled jobs in a scrollable list format with details, so teams can scan assignments quickly.

• Calendar view: Displays jobs on a weekly calendar layout, letting users tap into job details from the schedule.

• Dispatch view: Gives a timeline-style view of job assignments to help visualize schedules across the week and check availability.

• Map view: Plots jobs and employees on a map to spot workload distribution, find unscheduled work, and check team availability.

• Gantt view: A Gantt tab for long-term project planning that organizes projects by date and shows details like date range, assigned teams, and completion percentage.

Each scheduled job shows the assigned technician, time, customer info, job history, invoices, and payments.

FieldPulse also helps you respond to urgent jobs faster with GPS tracking. The map view shows you the nearest technician, so you can assign them to the job based on their skillset, availability, and location.

For example, if a plumbing company receives an urgent service request for a burst pipe, you can see who's in the same neighborhood and assign the job to the nearest tech. You can also add priority notes and photos for reference.

Your tech gets a notification on their phone, wraps up the current job, and follows the location to arrive quickly.

This workflow reduces the chaos of calling in multiple technicians to check up on their job progress or confirm their availability. Your schedules also stay more organized and clear, allowing your office teams to book more jobs.

Custom Workflow Set Up to Fit Your Operations

FieldPulse offers custom workflows that lets you tailor service types by repair, installation, inspection, or quality assurance. You can set up your service processes with accurate steps, statuses, and required details that techs must follow to complete the job.

Here’s how FieldPulse supports workflow automation:

• Custom job/site-visit statuses: Create your own status stages (e.g., “Parts Ordered,” “Waiting on Permit,” “Ready for Inspection”) to reflect how work actually progresses.

• Workflow rules and triggers: Use rules that prompt actions based on status changes, for example, triggering timesheet clock-in/out prompts when technicians select certain statuses.

• Custom forms & fields: Build checklists/forms and custom fields to capture the exact information you need for different job types, and standardize how tech documents work.

• Automated follow-ups: Set automated follow-ups (maintenance reminders, post-job follow-ups, review requests) to fit your customer process.

Estimates and Invoicing to Speed Up Billing Process

FieldPulse’s estimate and invoice software gives you the tools to standardize your pricing and speed up the invoicing process using a single system.

Our built-in pricebook lets you define flat rates by service type (maintenance, repair, or installation), materials, and labor. You can also add custom categories for specific service types and build the catalog however you like.

When technicians visit a job site, they can use the pre-made estimate template, fill in the details, select options and prices from the pricebook, and send it directly to the customer for approval.

FieldPulse also lets you create invoices in the same workflow. After job completion, you can convert the estimate to an invoice with a single click. The software auto-populates the fields with details from the estimate, and you can send this invoice to the customer via email.

This saves your office team the chaos of re-typing out costs, calculating totals, and sending invoices to customers.

Built-in Payments to Get Paid Faster

FieldPulse Payments speeds up the billing process without relying on third-party tools. Once the invoice is generated, the software supports multiple ways to collect payments from customers.

Send Payment Links

FieldPulse lets you send payment links directly to your customer emails. The link redirects the customer to a webpage where they can pay via credit/debit card or ACH.

When they pay, FieldPulse creates a payment record on the invoice, so office teams can see payment history inside the invoice.

Take Payments On-Site

FieldPulse’s mobile app lets technicians scan cards to process credit/debit card payments.

Once the payment is approved, it’s automatically applied to the correct invoice, and the customer receives a receipt immediately.

Progress Billing & Partial Payments

Jobber users complain that it’s hard to generate accurate recurring invoices. This forces teams to use external tools to track what’s already been billed and manually remove duplicates, increasing the risk of overbilling or missed charges.

FieldPulse solves this with progress billing, where you can adjust the invoice in stages as work is completed. You can bill for milestones and give customers a clear breakdown of what they’re paying for at each phase.

The software also supports partial payments and automatically tracks the remaining balance. Each transaction stays tied to the same invoice, creating a complete payment history for your team to reference.

You can collect upfront deposits and apply them toward the final total later. This keeps payments activity organized and easy for both office teams and customers to follow.

Inventory Management to Track Material Costs

Workiz users complain that its inventory management features are limited. Without reliable tracking of what’s used and what’s on hand, teams struggle to control material costs and avoid stockouts or over-ordering.

FieldPulse’s inventory management software allows you to track inventory levels and usage across jobs. You can see what materials are being consumed, where items are stored, and when stock is running low.

Here’s how FieldPulse helps you manage your inventory:

• Set up Item List vs. Inventory: Separate catalog items you sell or use from items with quantities you actively track.

• Connect inventory to jobs: Track inventory items as they’re used for specific jobs/work orders so usage is tied back to the job record for visibility and cost tracking.

• Track quantities, value, and location: Maintain inventory counts with visibility into where items are stored.

• Define inventory hubs: Manage inventory across different locations, e.g., warehouse and technician trucks.

• Set low-stock alerts: Add reorder thresholds and get notified when inventory hits your low-stock level to prevent stockouts.

• See Inventory counts with barcode scanning: Perform stock counts, including barcode scanning through the mobile app.

• Generate inventory reports: Review inventory activity with custom reports like inventory by hub/supplier and audit-based change tracking.

This gives your team clearer cost visibility into materials, helps prevent last-minute supply gaps, and reduces unnecessary reorders.

CRM and Customer Communication to Boost Client Retention

Jobber users complain that the platform’s communication is disconnected from the field service workflows. The teams need to copy and paste all email correspondence under job descriptions, which is time-consuming.

FieldPulse simplifies customer relationship management (CRM) and communication with built-in tools and automation.

It consolidates each customer's details, including contact information, jobs, invoices, and conversation history. Office and field teams can view and manage these profiles to provide quality service and make informed service decisions.

When a customer books an appointment, FieldPulse lets your team send emails and SMS directly from a customer or job record using templates.

You can set up automated notifications like job status updates, appointment reminders, and technician arrival alerts. This helps you keep track of your customer interactions, reduce manual follow-ups, avoid communication mistakes , and improve repeat business.

Time Tracking for Accurate Payroll and Accountability

FieldPulse automates time tracking and links it directly with your jobs and invoices for payroll processing.

• Automate clock in/clock out: Techs can update their work hours on the FieldPulse mobile app, and the software uses location-tags to verify where the punch happened.

• Separate general vs. job timesheets: Techs can log time under General Timesheets or Job Timesheets, so labor can be tied to specific work.

• Automate clock-in via job statuses: You can set timesheet triggers that prompt users to clock in/out when they select certain custom job/site-visit statuses.

• Generate timesheet reports: Create ready-made reports filtered by duration, job/project, and technician.

• Link job costs to labor: Define how labor is tracked so labor costs show up correctly in job costing analysis.

• Integrate with QuickBooks Time: Connect with QuickBooks Time (TSheets) to sync timesheets for payroll reporting.

Real-time Dashboards and Custom Reporting

Many Workiz users complain that it offers limited reporting features for custom needs.

FieldPulse’s dashboards and reporting software gives you full control over what you track and how you view it.

With the Pulse dashboard, you can configure widgets to display the KPIs your business prioritizes. Each user can personalize their view based on their role and priorities.

For example, your dispatcher can track open jobs and technician availability, while your office manager monitors outstanding invoices and payment collection rates.

For deeper analysis, FieldPulse includes a dedicated reporting hub with built-in reports for key areas, such as jobs, invoices, payments, customers, projects, maintenance agreements, inventory, and timesheets.

You can further refine reports using filters like jobs, invoices, customers, projects, inventory, subtasks, reminders, and item usage, making it easy to drill into exactly what you want to measure.

This helps your team:

• Monitor technician productivity and job completion rates

• Track revenue streams and expense patterns

• Analyze job-specific profitability to adjust your pricing.

FieldPulse Mobile App for Real-Time Field Updates

The FieldPulse mobile app gives your technicians access to their daily schedule with complete job details. They can view customer information, contact details, job notes, and directions before arriving at each site.

As soon as you schedule or make changes to a job, technicians receive automated updates on the mobile app in real-time.

Our mobile app also allows techs to update job statuses throughout the day, track time, add notes, and capture photos while work is in progress. This keeps records accurate, reduces office back-and-forth, and helps your office and field teams stay on track.

FieldPulse Integrations

Many business owners rely on 2–3 separate tools for scheduling, job management, and invoicing, which scatters information across systems. This creates data silos and forces repeated data entry.

FieldPulse connects with multiple systems, so you can consolidate all your HR, financing, and marketing tools into a single dashboard.

FieldPulse integrations include:

• Accounting software: QuickBooks Online , QuickBooks Desktop, Xero, and MYOB.

• Supplier networks: The Granite Group , City Electric Supply , Reece (US & ANZ), and Winsupply.

• Marketing tools: NiceJob , HighLevel , and Marketing 360 .

You can also use our Open API integrations to connect your custom apps and tools. Our customer support team helps you deploy your systems quickly without disrupting your daily operations.

FieldPulse Pricing

FieldPulse offers three pricing plans: Essentials, Professional, and Enterprise. You can contact our team for a custom quote.

FieldPulse Rating

• 4.7 stars on G2

• 4.6 stars on Capterra

Comparison Table: Jobber vs Workiz vs FieldPulse

            
                
                    
Software
Best for
User experience
Workflow automation
Team adoption
Jobber
Small teams that want a simple FSM
Very easy to use, but it can feel rigid as you scale
Automated follow-ups/reminders and rule-based workflows
Minimal training for most teams
Workiz
Teams needing advanced scheduling and built-in tools for calling/texting
Efficient once learned, but setup and occasional mobile lag can create friction
AI scheduling, basic automations, but less flexible templates
Wider feature set requires more onboarding time
FieldPulse
Small to mid-sized teams that manage 5–200+ employees needing flexibility and an all-in-one FSM system
Structured and adaptable with flexible views and guided onboarding
Automations across communication, job status, billing, time tracking, and integrations
Fast adoption, quick setup with customer service assistance

            
        

Jobber vs Workiz: Which FSM Software Should You Choose in 2026?

Jobber is best for small teams that have tight budgets and want simple home service solutions. The software offers features like scheduling, dispatching, invoicing, built-in payments, basic CRM, and integrations with common business tools.

Workiz is suitable for teams that need stronger scheduling control and built-in customer communications. It offers AI-assisted scheduling, a phone system, and a more operations-focused workflow for managing jobs from booking to payment.

FieldPulse: The Better Choice for Teams Managing Complex Workflows

FieldPulse is the best field service management system for teams with 5–200+ employees in commercial or home service businesses. It offers features like scheduling, dispatching, custom workflows, invoicing, payments, inventory management, technician tracking, CRM, and custom reporting dashboards.

With the FieldPulse mobile app, your technicians can view schedules, access job details and customer profiles, generate invoices, and provide real-time updates. This keeps your office and field teams organized and on track.

FieldPulse offers affordable pricing plans with advanced features that match enterprise-level solutions. This allows you to scale your business with confidence.

Book a demo to learn how FieldPulse simplifies your field service operations with real-time visibility, control, and reporting features.